Tenancy deposit protection

From the 6th April 2007 all new tenancy deposits must be protected by law in a government authorised scheme. The new rules apply if the tenancy is an assured shorthold tenancy.

The government wants to make sure tenants deposits are protected so that:

  • Tenancy get all or part of their deposit back, when they are entitled to it
  • Any disputes between tenant and landlords or agents will be easier to resolve
  • Tenants are encouraged to look after the property they are renting
 

How does it Work?

Moving In

At the beginning of the new tenancy agreement, the tenant pays the deposit to Bartons, and we have an obligation to ensure it is protected.

Within 14 days of taking the deposit, we will send the tenant details of how the deposit is being protected including:

  • The contact details of the custodians
  • Our contact details
  • How to apply for the release of the deposit
  • Information explaining the purpose of the deposit
  • What to do if there is a dispute about the deposit
 

Tenants also have a responsibility to return the property in the same condition they took it in. To reduce the likelihood of disputes it is recommended that a full and detailed inventory be taken before entering into a tenancy agreement that would cover:

  • Agree a detail list of contents (fixtures and fittings)
  • Record in detail the condition of the property and its content, we may take photographs to use as evidence
  • Agree expectations of cleaning and wear and tear at the end of the tenancy
  • Understand the circumstances in which the landlord could have a claim on the deposit
 

Moving Out

At the end of the tenancy, the condition and contents are checked against the tenancy agreement. We will agree with the tenant how much of the deposit should be returned and we will return this within 10 days.

 

Resolving Disputes

If an agreement cannot be reached about how much of the deposit to return, there will be a free service, offered by the scheme protecting the deposit, to help resolve disputes. The disputed part of the deposit will be held by the scheme until the dispute is resolved.

Further information can be found at

 

www.direct.gov.uk/tenancydeposit

www.depositprotection.com

Contact Barton Real Estates